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Return Policy updated:
November 21, 2011

All refunds will be processed back to the same payment method originally used!

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Return Policy
Damaged items:
*Must be reported within 72 hours from date of delivery. This will be verfied against Delivery Confirmation Number which is on every order shipped by RetroPop.

*Please Fill-out RMA Form at bottom of this page

*Damage will need to be proven either by Photo Emailed to us or item returned to us.

*Full Refund will be provided including Shipping Cost!

*After 72 hours from Delivery Date no Refund or Exchange will be given.
Changed Mind:
*Must be reported within 30 days from date of delivery. This will be verfied against Delivery Confirmation Number which is on every order shipped by RetroPop.

*Please Fill-out RMA Form at bottom of this page

*Items will need to be returned to us.

*Refund will be provided minus Shipping Cost.
Refused Delivery
*If an order comes back to us stating Refused Delivery or Return to Sender

*Refund will be provided minus Shipping Cost.

*Also if address on Package matches what was given at time of order and is Returned by USPS Undeliverable

Cannot Deliver:
*If order is  Returned Undeliverable by USPS and address matches what as given at time of order and is Returned by USPS
*Refund will be provided minus Shipping Cost.

Orders are carefully inspected for quality & proper packaging before shipment. If for any reason you are not delighted with the order you receive, you are welcome to return most unused/unopened items within 30 days of purchase for a refund or replacement. Since RetroPop deals with popular culture collectibles, some merchandise may sell out. If so, we may not be able to send a replacement and will give you a refund instead.

Please make sure to inspect your items upon receiving your order. If an item is found damaged from shipping we must be notified within 72 hours from Delivery Date. After such date no refund or exchange will be accepted due to damage.

If you have products to return, you must notify RetroPop to obtain a valid Return Merchandise Authorization (RMA) Number. Returns cannot be processed without a valid RMA Number.

Products must be returned in their entirety in the original condition and packaging (items sent to you in mint condition must be returned in mint condition), in salable condition, without missing parts, and with the invoice (either original or a copy).

No refund or exchanges are accepted after 30 days of purchase!

Fill-out this form below for a RMA Number if you need to Return or Exchange your order.

Name:
Email Address:
Tracking Number:
Where did you purchase this item:
Return or Exchange:
Item Numbers or Item Descriptions:
Reason for Return:
Other Reason:




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